HAPPY VALLEY HOSPITALITY

Inspiring Penn State passion
as an impactful member of our Pride,
creating a lifetime of memories,
one moment at a time. 

RECOGNITION CARD

Did you receive a Happy Valley Hospitality card from a leader?
Follow the link below to submit your information for a chance to be
selected as Employee of the Game. 


No matter what your role is on game day, you play a
critical part in creating memorable moments for our fans!  
Delivering a spectacular game day experience can mean making difficult decisions.  
Our service standards are listed in priority order
to help you make the best decisions on game day.

sAFETY


When I see something, I say something


I practice safe behaviors in everything I do


Safety is how I do things, not a task I do



COURTESY


I smile and make eye contact


I am respectful and accommodating


I proactively search for ways to exceed expectations

COLLABORATION


I partner with others while using time and resources wisely


I communicate openly and effectively


I work collectively to solve problems efficiently


INNOVATION


I welcome new ideas with a growth mindset


I approach tasks
with an open mind


I explore best practices both within and outside of our industry



EMPLOYEES OF THE GAME

CONGRATULATIONS TO OUR 2021 EMPLOYEES OF THE GAME!

THESE FOLKS EXEMPLIFIED HAPPY VALLEY HOSPITALITY THROUGHOUT THE SEASON.

THANK YOU FOR YOUR HARD WORK AND DEDICATION TO INSPIRING PENN STATE PASSION!

ALYSSA FELTY

EDWIN GONZALEZ

DOUG HOWER

NICHOLAS KRAMPEN

STEPH MCDERMOTT

DOUGLASS MILLER

DANIEL MOSCONE

YAMEL PADILLA CRISOSTOMO

KIRK RAGER

JOE REILLY

MICHELLE SPAIDE

JEFFREY SPIKER

JONATHAN STALLER

CHESTER STEINER

KIM STEINER

ARLENE THOMAS

JENNIFER VASINDA